Frequently Asked Questions

Check-in hours are between 3:00 pm and 11:00 pm. Check-in at a later or earlier time is possible on request.

Minimum stay at De Bank is 1 night. The maximum stay duration is 12 months. Ask about our rates if you’re staying for more than 2 weeks.

Of course. If you would like to make use of one, please let us know prior to your arrival.

Information about parking your car in Harlingen please check

De Bank has a luggage storage area in the building.

When you want to make use of our delivery breakfast please let us know in advance. Breakfast will be left at the front door of your apartment. Except for Sundays. 

You can check out until 10:00 am. Unfortunately it is not possible to check out later because of the arrival of the new guests and the cleaning.

These are available in the apartments.

As long as apartments are available, this is no issue at all. We’re happy to see how we can help.

It is possible to bring your pet, as long as this is discussed beforehand. 25 euros will be charged for the extra cleaning. 

Smoking in apartments is prohibited. Smoking is permitted in the hotel courtyard.

From 10am to 11am there is someone at the front-desk to speak to or to ask questions

The cancellation is free of charge 5 days prior to the date of arrival. All rooms cancelled 5 days or less before arrival date will be charged at 100% of the cancelled reservation value.