Frequently Asked Questions
Is it possible to check in earlier or later?
Check-in hours are between 3:00 pm and 11:00 pm. Check-in at a later or earlier time is possible on request.
What is the minimum and maximum duration of my stay?
Minimum stay at De Bank is 1 night. The maximum stay duration is 12 months. Ask about our rates if you’re staying for more than 2 weeks.
Are cribs available?
Of course. If you would like to make use of one, please let us know prior to your arrival.
Where is the best place to park my car?
Information about parking your car in Harlingen please check www.parkerenharlingen.nl
Where can we store luggage?
De Bank has a luggage storage area in the building.
Is there breakfast at the hotel?
When you want to make use of our delivery breakfast please let us know in advance. Breakfast will be left at the front door of your apartment. Except for Sundays.
Is it possible to check out at a later time?
You can check out until 11:00 am. Unfortunately it is not possible to check out later because of the arrival of the new guests and the cleaning.
Do the apartments have towels and other toiletries?
These are available in the apartments.
Is it possible to extend my stay in one of the apartments?
As long as apartments are available, this is no issue at all. We’re happy to see how we can help.
Are pets allowed in the hotel?
It is possible to bring your pet, as long as this is discussed beforehand. 25 euros will be charged for the extra cleaning.
Is smoking allowed?
Smoking in apartments is prohibited. Smoking is permitted in the hotel courtyard.
When is someone present at the front-desk?
From 10am to 11am there is someone at the front-desk to speak to or to ask questions
What is your cancellation policy
The cancellation is free of charge 5 days prior to the date of arrival. All rooms cancelled 5 days or less before arrival date will be charged at 100% of the cancelled reservation value.